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Cell phones for personal and public safety
T-Mobile typically handles more than 60,000 emergency 9-1-1 calls every day across the country and that number is growing rapidly. In many communities, the availability of reliable cell phone networks enables emergency responders to provide faster assistance to those in need.
Cell phones are an important safety consideration for young and old alike. Forty percent of children, ages 12 to 14, have cell phones and parents cite safety as a primary reason they provide cell phones to their children. According to AARP, 56 percent of Americans over the age of 65 own a cell phone primarily for personal safety and security.
Cell phones in emergencies
To improve the ability of emergency services to quickly assist those in need, a caller location system called Enhanced 9-1-1 (E9-1-1) is being deployed across the country. E9-1-1 provides three functions to help connect emergency responders and distressed wireless callers more quickly:
 Ensures that a wireless 9-1-1 call is routed to the most appropriate emergency dispatch call center
Provides emergency dispatchers with the call-back number of the caller
Provides the approximate location of the distressed caller
E9-1-1 requires a strong wireless network
T-Mobile is committed to providing the wireless infrastructure required to fully support E9-1-1 capabilities. That means placing enough facilities throughout communities to ensure that a distressed caller’s wireless phone has adequate signal available to make the emergency call, to stay connected with the 9 1-1 operator, and to be located by emergency responders.
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Wireless and Safety
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